Need help? Call us on 01925 967656 or email hello@grappenhallkitchens.uk. You can also Book a Visit to our Home Studio Office.

ADR Provision

Alternative Dispute Resolution

We strive to always provide the best service; however, we know some things can go wrong, which is why as an ethical installer we offer the best in Alternative Dispute Resolution (ADR). In the event of an unresolvable issue, you can refer your case to our nominated, independent, alternative dispute resolution provider through QASSS Ltd t/a Dispute Assist. Dispute Assist can be contacted at: 11th Floor, 3 Piccadilly Place, Manchester, M1 3BN, 0161 676 0921 or via email at disputes@qasss.co.uk.

The parties agree that, in the event of a dispute, we will exclusively attempt to resolve the dispute using the independent service offered by QASSS Ltd, alternative dispute resolution services.

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