Grappenhall Kitchen Company
Customer Reviews

5/5

​Was extremely impressed with the work undertaken by Neil in the fitting out of my utility room. He was able to brilliantly match the cabinets and worktop to my existing kitchen and was very helpful in suggesting changes to my original plan to achieve the look and versatility of space that I wanted. The job was done efficiently and cleanly. It was only a small job in the general scheme of things but the finish that he achieved was as if he was doing a full-scale kitchen. Would most definitely recommend, no matter how big or small the job you want, Neil will tackle the job with ease. Very good on price too. He undercut another quote from another company by some margin but did not compromise on the quality of the products used.

-D Hudson, August 2019​

5/5

Neil & his team did an amazing job of our kitchen. He was the most contactable guy I have ever dealt with. He was at the end of the phone straight away if ever there was anything to double check.
All work was on time and to a very high standard. We would definitely recommend & will be in touch again if ever we need another kitchen. The whole experience was brilliant.
The kitchen is an absolute dream to come home to.
Thank you again Neil & the team

– Paula H

5/5

We were very fortunate to have Neil fit our kitchen nearly 3 years ago.  The kitchen looks today the same as it did when it was brand new, the build quality and fit remains the same excellent standard. 

Whilst fitting the kitchen Neil demonstrated excellent workmanship and it very was clear he strives to reach exceptionally high standards.  It was a pleasure to have Neil in our home where his work exceeded our expectations.  Neil is incredibly customer focussed, understanding customer needs and expectations.  Right from the start Neil explained what would happen throughout the job, kept us up to date, used high quality materials, arrived at the times and on the days when he said he would.  Neil respected our home working in a tidy environment where possible, leaving it clean and tidy at the end of each day.

We would have no hesitation in recommending Neil and he will be our first choice in a few years time when we come to replace our kitchen.

– Alison W

5/5

Neil Vernon has completed 3 projects of work at my house, a full kitchen installation, the removal / installation of an integrated dishwasher. The removal / installation of an integrated fridge and integrated freezer. On each of the occasions that Neil has worked at my home he has turned up when he said he would, and the workmanship was excellent. I would have no hesitation in recommending Neil to anyone who requires any works performing on their kitchen.

– G Worley

5/5

Neil installed a complete new kitchen for me at the end of 2017. His work is very professional and he takes every care to do a great job. He didn’t rush either the discussions about what I wanted or the work itself but made sure everything was perfect. He let me know in advance what time he’d be arriving and leaving every day and kept to his schedule and the plan he produced, finishing the job exactly when he said he would. Neil is a very neat worker and left the place very tidy at the end of each day. He came up with his own suggestions on how to improve the final finish and did a 1st rate job. He pays attention to every last little detail and it has to be right before he is satisfied with it. Overall, Neil did an excellent job, I have had no problems at all since he finished so he hasn’t been back. I wouldn’t hesitate to use him again and I can honestly, thoroughly recommend his services.

– A Green

5/5

You fitted a kitchen worktop for my mum and dad. They have asked me to pass on their thanks to you and the team for a fabulous job, they are really pleased and would thoroughly recommend your services. Phone calls were returned and appointments were both arranged efficiently.

– H Davies, September 2019

5/5

Neil made what is always a very stressful time as easy as possible. He was always on time and extremely reliable, any queries we had were dealt with efficiently and professionally and the quality of his work is obviously very important to him and was very apparent in our finished kitchen. I would use Neil again and wouldn’t hesitate to recommend his service to anyone.

– Mark L & Leanda W

5/5

On Neil’s first visit to our house he carefully listened to what we wanted and immediately put us in his trust. Neil has vast experience in kitchen installation and understanding the needs of the homeowner. Neil organised several trades to arrive and complete their tasks all within the time and on budget. Neil is extremely trustworthy and is a wonderful source of ideas and inspiration. The quality of the installation is excellent, friends and family who have seen the completed kitchen have admired the work and are astounded that the installation was completed without a hitch. I would fully recommend Neil to carry out a kitchen installation and he will be my first choice when I need my next kitchen.

– Duncan

5/5

We bought a kitchen in late 2017 and met Neil to discuss the installation and outline our requirements in December. The installation was fixed for 2nd week January 2018. Everything was delivered on time and Neil stuck to his schedule thereby enabling the Electricians and Plumbers to fit perfectly into the programme. Despite making changes on the go Neil was always accommodating and offered advice throughout the project. He is a fastidious worker who leaves nothing to chance and is always available on the phone for reassurance and confirmations. We are very happy with the outcome and he did a first class job.

– Dave M

5/5

Kitchen finish, absolutely gorgeous. Neil fitted my kitchen a couple of years ago, lovely guy, would do anything to help. He did everything, from installation of units, to all electrical work, even the coffee machine. Looked fabulous. Neil and his son Sam, lovely hard working people, no recommendation needed Neil is the best.

– Jackie Ellesmere Port, Cheshire.

5/5

Neil carried out an installation on our new kitchen in February 2016. The installation was over a period of 2 weeks as it was a complete new kitchen being installed. from the outset of our contact with Neil, I was very impressed with his professionalism. He took time prior to the installation to come & inspect the site, he explained everything that would happen & even came to install the electrical wiring before installation so we could lay kitchen tiles. The work completed by Neil was of an outstanding quality. He ensured everything was perfect, maintained a liaison with us & most importantly was completely honest & trustworthy (he had a key for our house throughout the installation). He has since been back to do additional electrical work for us (added extra lighting). We would have no hesitation in recommending Neil & the services he supplies.

– M O Donnell

5/5

I had a full kitchen fitted by Neil and his team and am extremely pleased with it. The fitters were all very courteous and tidy and the job was scheduled and carried out in the timescales promised and as planned.  There were a couple of small issues but the customer service was excellent with prompt replies to telephone calls or emails.  I would not hesitate to recommend this company as the work carried out is to an exceptional standard.

– Lesley P

5/5

I would definitely recommend Neil as a kitchen fitter. Very professional, friendly, clean, tidy, precise, hard working and always on time.  Neil takes all the stress away from even realising you’re having a kitchen fitted. He is so quiet and always gives 120%. Thank you Neil.

– Emma

5/5

Neil fitted our kitchen last year and we found him very professional and a pleasure to have in our home.  Neil worked to an extremely high standard and the quality of installation was superb, as was his attention to detail.  We were so pleased with Neil’s work, we asked him to install a media unit for us, and we were delighted with the results.  We have no doubt in recommending Neil – definitely a 5* service.

– Gillian L

5/5

We were very happy with Neil’s work. He did a wonderful job from beginning to end and converted the plans into action with skill and attention to detail. Everything went very smoothly and he and his team

– Peter & Concha

5/5

Neil fitted a new kitchen for me, did some tiling and fitted some LED lighting. He was punctual every day and certainly put in a full shift. He worked extremely hard every day and produced a first class job. At the end of each day and at the end of the job he left the house as clean and tidy as it could be. I would have no hesitation in recommending him.

– Steve G

5/5

I live in a ground floor apartment in Stockport and last year we had a full renovation of the kitchen and lounge. Neil did a marvellous job from start to finish. He organised the electric, gas and plasterers. They all were excellent. Neil is an excellent joiner too. I would recommend him to anyone whose considering having work done in their home

– Shirley G

5/5

Neil fitted our kitchen in November 2018

His work was to an extremely high standard and we would highly recommend him.

– Sophie T