Grappenhall Kitchen Company
Customer Reviews


Thanks to Neil, Carole and the team (specifically Paul and Tom). Our kitchen is everything we’d hoped for and more. Neil was there every step of the way organising the different tradesmen who all arrived when arranged and did an excellent job. The stress was totally taken away from us. We changed our minds on a few things during the installation and this was dealt with and accommodated straight away. We would 100% recommend them for customer service and workmanship.

– Joanne Green, August 2021


From the initial enquiry to completion I experienced total professionalism
Neil& Paul’s workmanship is excellent and of high standard, any small problem is dealt with efficiently. I would highly recommend Neils company to anyone considering having kitchen work done. Thank you Neil, Carole & Paul. 

– Kingsley Clark, April 2021 

Really pleased with our new kitchen and utility room – from the initial visit through to completion Neil and Carole were so helpful and accommodating. Excellent workmanship – Neil and all the workmen were punctual, hard working and tidied up at the end of every day which was much appreciated. Nothing was too much trouble. Excellent service, highly recommend!

– Jill Shepherd, February 2021


We needed a custom made splashback for our existing kitchen which included a cut out for the existing double socket. The colour had to match the painted wall exactly. The colour was a mixed one and several years old. Neil took all the details and the precise measurements and sourced a niche company to do this. When Neil came to fit the splashback we were extremely pleased. It fitted perfectly and the colour match was also perfect. It exceeded all our expectations. We would have no hesitation in recommending Neil for his workmanship and attention to detail.

– Linda January 2021


Thank you for fitting a new cooker hood! Neil did a great job and our new cooker hood looks Amazing!!

– D Samuel September 2020


Neil recently ripped out our old kitchen and Installed our new one. From start to finish, Neil supported us with a pre brief, and communicated well throughout. Neil demonstrated attention to detail and took pride in his work. Over the working weeks, we got to know Neil and its fair to say he would be a good friend. Thank you, Neil for all your hard work and effort. We absolutely love our kitchen! Warm regards, from the McEwans x

– McEwans July 2020


We had a complete strip out of the existing kitchen and dining room, knocked through into one open space with a large multi-functional island in the centre of the space. We also broke through into the garage and built a utility room to which the boiler was relocated to. We had several windows and doors bricked up and a 5m bi-fold door installed. Excellent end product from Neil and his team and excellent service throughout the process from Carole and Neil. Everything clearly discussed and explained along the way and every activity was given a time line which was kept too and completed when Neil said it would be. The workmanship is second to none and nothing was to much trouble if we wanted something adding or altering, the fact that after a big job like this the snagging list was minimal because of his excellent work. We though the house would be a mess but Neil took the time to ensure other areas of the house were cut off from the work area to limit the dust finding its way around into other areas, he also took the time to clean the work area when needed.

– Williams, November 2019​


​Was extremely impressed with the work undertaken by Neil in the fitting out of my utility room. He was able to brilliantly match the cabinets and worktop to my existing kitchen and was very helpful in suggesting changes to my original plan to achieve the look and versatility of space that I wanted. The job was done efficiently and cleanly. It was only a small job in the general scheme of things but the finish that he achieved was as if he was doing a full-scale kitchen. Would most definitely recommend, no matter how big or small the job you want, Neil will tackle the job with ease. Very good on price too. He undercut another quote from another company by some margin but did not compromise on the quality of the products used.

-D Hudson, August 2019​


Neil & his team did an amazing job of our kitchen. He was the most contactable guy I have ever dealt with. He was at the end of the phone straight away if ever there was anything to double check.
All work was on time and to a very high standard. We would definitely recommend & will be in touch again if ever we need another kitchen. The whole experience was brilliant.
The kitchen is an absolute dream to come home to.
Thank you again Neil & the team

– Paula H


We were very fortunate to have Neil fit our kitchen nearly 3 years ago.  The kitchen looks today the same as it did when it was brand new, the build quality and fit remains the same excellent standard. 

Whilst fitting the kitchen Neil demonstrated excellent workmanship and it very was clear he strives to reach exceptionally high standards.  It was a pleasure to have Neil in our home where his work exceeded our expectations.  Neil is incredibly customer focussed, understanding customer needs and expectations.  Right from the start Neil explained what would happen throughout the job, kept us up to date, used high quality materials, arrived at the times and on the days when he said he would.  Neil respected our home working in a tidy environment where possible, leaving it clean and tidy at the end of each day.

We would have no hesitation in recommending Neil and he will be our first choice in a few years time when we come to replace our kitchen.

– Alison W


Neil Vernon has completed 3 projects of work at my house, a full kitchen installation, the removal / installation of an integrated dishwasher. The removal / installation of an integrated fridge and integrated freezer. On each of the occasions that Neil has worked at my home he has turned up when he said he would, and the workmanship was excellent. I would have no hesitation in recommending Neil to anyone who requires any works performing on their kitchen.

– G Worley


We’re very happy with our new kitchen and would recommend Neil, Carole and their team. Neil is very knowledgeable, listened to our requirements, always quick to respond to queries and helpful throughout. Excellent workmanship, we would recommend.  

– Catherine Collingwood, August 2021


We shopped around and chose Grappenhall Kitchen Company because Neil and Carole were so helpful, knowledgeable and welcoming at a time which was very stressful – when we were expecting a baby and doing a big building project in a global pandemic! They worked with us to give us the best possible solution for our budget and we absolutely adore the result! Highly recommended!

– Fran Spence, April 2021


I couldn’t recommend Grappenhall Kitchen Company highly enough. Professional from start to finish. So pleased with the results, Neil will make suggestions to improve things you hadn’t even thought about. The current situation set him some challenges, but we were kept in the loop throughout. A very satisfied customer!!

– Mr & Mrs Bonner January 2021


Just had a new granite work top put in and an induction hob fitted. All the men who worked on it where punctual, competent, friendly and cleaned up after they had finished. Was informed of process and timings before hand and they even managed to finish in one day. I would thoroughly recommend them and will be using them in the future.

– Louise Delaney, July 2020


Neil was punctual, helpful, competent and tidy. He fitted the kitchen exactly to our expectations, with no issues despite us both having to implement the Covid-19 social distancing policy. I would thoroughly recommend Neil to fit a kitchen and would definitely use Neil again without any hesitation. Many thanks Neil for fitting our kitchen.

– Bennion May 2020


Excellent workmanship and very efficient in communication and delivery. What more could you want?

– Fitzgerald, November 2019


You fitted a kitchen worktop for my mum and dad. They have asked me to pass on their thanks to you and the team for a fabulous job, they are really pleased and would thoroughly recommend your services. Phone calls were returned and appointments were both arranged efficiently.

– H Davies, September 2019


Neil made what is always a very stressful time as easy as possible. He was always on time and extremely reliable, any queries we had were dealt with efficiently and professionally and the quality of his work is obviously very important to him and was very apparent in our finished kitchen. I would use Neil again and wouldn’t hesitate to recommend his service to anyone.

– Mark L & Leanda W


On Neil’s first visit to our house he carefully listened to what we wanted and immediately put us in his trust. Neil has vast experience in kitchen installation and understanding the needs of the homeowner. Neil organised several trades to arrive and complete their tasks all within the time and on budget. Neil is extremely trustworthy and is a wonderful source of ideas and inspiration. The quality of the installation is excellent, friends and family who have seen the completed kitchen have admired the work and are astounded that the installation was completed without a hitch. I would fully recommend Neil to carry out a kitchen installation and he will be my first choice when I need my next kitchen.

– Duncan


We bought a kitchen in late 2017 and met Neil to discuss the installation and outline our requirements in December. The installation was fixed for 2nd week January 2018. Everything was delivered on time and Neil stuck to his schedule thereby enabling the Electricians and Plumbers to fit perfectly into the programme. Despite making changes on the go Neil was always accommodating and offered advice throughout the project. He is a fastidious worker who leaves nothing to chance and is always available on the phone for reassurance and confirmations. We are very happy with the outcome and he did a first class job.

– Dave M


Kitchen finish, absolutely gorgeous. Neil fitted my kitchen a couple of years ago, lovely guy, would do anything to help. He did everything, from installation of units, to all electrical work, even the coffee machine. Looked fabulous. Neil and his son Sam, lovely hard working people, no recommendation needed Neil is the best.

– Jackie Ellesmere Port, Cheshire.


Neil carried out an installation on our new kitchen in February 2016. The installation was over a period of 2 weeks as it was a complete new kitchen being installed. from the outset of our contact with Neil, I was very impressed with his professionalism. He took time prior to the installation to come & inspect the site, he explained everything that would happen & even came to install the electrical wiring before installation so we could lay kitchen tiles. The work completed by Neil was of an outstanding quality. He ensured everything was perfect, maintained a liaison with us & most importantly was completely honest & trustworthy (he had a key for our house throughout the installation). He has since been back to do additional electrical work for us (added extra lighting). We would have no hesitation in recommending Neil & the services he supplies.

– M O Donnell


From start to finish Grappenhall Kitchens offered a fantastic service. Their attention to detail and customer service was first class. We are delighted with our new kitchen and don’t believe we would have got the same outcome anywhere else. True professionals in every sense of the word.
Have to mention a massive thanks to Kelly who designed the kitchen, Paul and his apprentice Tom who fitted the kitchen and Carole and Neil who worked closely with us at all times to ensure we got the kitchen of our dreams. We would highly recommend Grappenhall Kitchens. Thank you.

– Stephen Arnold, August 2021


Excellent service from start to finish. Neil and Carole made our dream kitchen a reality. From the initial images, sourcing all appliances through the height of the second lockdown and completing the kitchen just in time for Christmas. The quality of the kitchen and Neil’s workmanship is excellent. The attention to detail is fantastic. I would highly recommend and have done!

– Jenny Marsh, April 2021


Neil, along with electrician Scott and plasterer Josh, did a tremendous job of fitting my new kitchen. Very good communication throughout, efficient and reliable professionals. Neil solved a two year long problem I’d had with my kitchen tap, where several others before him had failed. He is a highly skilled craftsman, and I have every confidence recommending him.

– K Wrigley December 2020


Absolutely fantastic service from first meeting Neil through to completion… Craftsmanship is impeccable and couldn’t be happier… The consultation with Carole was informative and all questions and queries were answered in full… The best company for kitchens around Thank you for everything Callum and Amy

– Steggles February 2020

Neil & his team did an amazing job of our kitchen. He was the most contactable guy I have ever dealt with. He was at the end of the phone straight away if ever there was anything to double check. All work was on time and to a very high standard. We would definitely recommend & will be in touch again if ever we need another kitchen. The whole experience was brilliant. The kitchen is an absolute dream to come home to. Thank you again Neil & Team – Hall, August 2019

I had a full kitchen fitted by Neil and his team and am extremely pleased with it. The fitters were all very courteous and tidy and the job was scheduled and carried out in the timescales promised and as planned.  There were a couple of small issues but the customer service was excellent with prompt replies to telephone calls or emails.  I would not hesitate to recommend this company as the work carried out is to an exceptional standard.

– Lesley P


I would definitely recommend Neil as a kitchen fitter. Very professional, friendly, clean, tidy, precise, hard working and always on time.  Neil takes all the stress away from even realising you’re having a kitchen fitted. He is so quiet and always gives 120%. Thank you Neil.

– Emma


Neil fitted our kitchen last year and we found him very professional and a pleasure to have in our home.  Neil worked to an extremely high standard and the quality of installation was superb, as was his attention to detail.  We were so pleased with Neil’s work, we asked him to install a media unit for us, and we were delighted with the results.  We have no doubt in recommending Neil – definitely a 5* service.

– Gillian L


We were very happy with Neil’s work. He did a wonderful job from beginning to end and converted the plans into action with skill and attention to detail. Everything went very smoothly and he and his team

– Peter & Concha


Neil fitted a new kitchen for me, did some tiling and fitted some LED lighting. He was punctual every day and certainly put in a full shift. He worked extremely hard every day and produced a first class job. At the end of each day and at the end of the job he left the house as clean and tidy as it could be. I would have no hesitation in recommending him.

– Steve G


I live in a ground floor apartment in Stockport and last year we had a full renovation of the kitchen and lounge. Neil did a marvellous job from start to finish. He organised the electric, gas and plasterers. They all were excellent. Neil is an excellent joiner too. I would recommend him to anyone whose considering having work done in their home

– Shirley G


Neil fitted our kitchen in November 2018

His work was to an extremely high standard and we would highly recommend him.

– Sophie T


Neil installed a complete new kitchen for me at the end of 2017. His work is very professional and he takes every care to do a great job. He didn’t rush either the discussions about what I wanted or the work itself but made sure everything was perfect. He let me know in advance what time he’d be arriving and leaving every day and kept to his schedule and the plan he produced, finishing the job exactly when he said he would. Neil is a very neat worker and left the place very tidy at the end of each day. He came up with his own suggestions on how to improve the final finish and did a 1st rate job. He pays attention to every last little detail and it has to be right before he is satisfied with it. Overall, Neil did an excellent job, I have had no problems at all since he finished so he hasn’t been back. I wouldn’t hesitate to use him again and I can honestly, thoroughly recommend his services.

– A Green

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