Grappenhall Kitchen Company
Customer Reviews

We are delighted with our new kitchen. It wasn’t a straightforward renovation as some units and the counters were staying. Neil understood the brief well, and found clever and stylish solutions for us. The tradesmen were all very professional and polite. Neil is an excellent project manager and even helped source all our new appliances. The kitchen looks great and the new lay-out is more practical.

A great job, we can highly recommend Grappenhall Kitchens to anyone looking to upgrade their kitchen space.

We couldn’t be more pleased with how the team at Grappenhall Kitchen Company created our new kitchen. We were very impressed with all the staff who were polite and clearly very skilled.

We were also really pleased with how the project was managed and we were kept up to date about every stage. Nothing was ever too much trouble for Neil, Carole and Andrea to sort out for us. We highly recommend their services.

Thanks to all the team at Grappenhall Kitchen for the hard work to bring our ideas to life, we love it.

Grappenhall Kitchens helped us with our darkened mirror splashback. It was easy to arrange, efficient and friendly staff. Everyone we spoke to was very helpful. Thank you! And we love it also 🙂

Grappenhall Kitchen Company has recently finished ‘project managing’ the comprehensive refurbishment of our kitchen – and we’re delighted with the results. Their involvement started at the design/measurement stage and subsequently progressed to the co-ordination of a plasterer, a plumber, an electrician and a kitchen-fitter. Their approach was professional, helpful and friendly throughout the process. All of the tradesmen involved were likewise highly skilled and kept unfailingly to the programme devised at the outset. In summary, we cannot recommend Grappenhall Kitchen Company too highly.

We were almost at a point of giving up having visited the ‘large’ and well known national kitchen companies – no one could seem to grasp the concept of designing a space suitable for our needs as a young family – we were then introduced to Grappenhall Kitchen Company and our enthusiasm for kitchens was re-invigorated. From the outset, Neil and Carole impressed us with their design skills and refreshing concepts. Absolutely nothing has been too much trouble for Neil when there was an amendment or ‘tweek’ to be made – the finished product is brilliant and we’re absolutely made up with the end result. We have no hesitation in recommending this great company.

Fantastic. Communication was excellent from start to finish. Neil, Carole and Andrea really go out of their way to ensure that the project was well managed from the design stage, giving suggestions on what might work in the kitchen but letting you make your own decisions. All the workmen did a fantastic job and to the highest standard. I couldn’t be happier with the end result and give them my highest recommendation.

We would like to thank the whole team at Grappenhall Kitchens for the excellent work carried out on our recent kitchen renovation. We are absolutely delighted with the end result. They were very patient and understanding, especially when we had to change the start date, due to a hospital admission.

Once the project commenced, everything went as per their schedule, with all trades people turning up when they said they would. They were also able to accommodate some add ons that we requested along the way. Nothing was too much trouble.

Thank you once again to Neil, Carole, Andrea and the rest of the team.

Highly recommend Grappenhall Kitchen Company..my mother in law had a complete refurbishment from a 50 years old kitchen to brand new! Completely gutted everything from re plastering, new ceiling, electrical and plumbing. The result is stunning! Neil and Carole were great to plan with and were very patient when things got a bit much for my 85 yrs old mother in law! A special mention to Andrea their assistant who was great to correspond and meet with. I would definitely recommend this company if you want a well designed and beautiful kitchen.

Excellent service very personal people and extremely pleased with our new kitchen

Fabulous company to deal with!

Their team of professional tradesmen were all excellent and considerate of being in someone’s home whilst following the agreed design plan.

I had my kitchen refurbished in February 2025. I was supported throughout my options to make the right choice for me. I would not hessitate in recommending this company to anyone.

A couple of snags were quickly rectified, and I was informed of any changes throughout the prep and installation process.

Good quality products and craftsmanship quickly transformed my old kitchen into a modern, bright and functional kitchen.

A friendly, extremely customer focused, professionally run family business, which we would not hesitate to recommend. Their attention to detail, from the onset was excellent and their communication throughout was very good. The quotation was detailed, as was the itinerary of work. Their team of workmen
were very pleasant, helpful, reliable and tidy. They all kept to the project plan, which was efficiently managed.

A few minor snags and issues were promptly resolved to ensure complete customer satisfaction. The room has been transformed and we are delighted with our new kitchen.

Absolutely thrilled with our kitchen! The level of care and perfectionism was 100% from start to finish. I work from home and couldn’t have handledcoordinating trades. They managed everything, from schedules to comms. The whole project took about 6 weeks and every trade was top quality, professional, and clearly took pride in their work.

What made it extra special was how personalised it was. They built a laundry and drying cupboard, plus a diabetes cupboard — everything was thoughtfully tailored to our needs. They took the time to help me choose the right layout and finishes without rushing anything.

Neil and Carole were an absolute pleasure to work with, so lovely, calm, and totally on top of things. Andrea was brilliant too. I’d recommend them in a heartbeat.

On behalf of Pat and myself I would just like to express our sincere thanks for the recent ‘makeover’ of our kitchen by Grappenhall Kitchens. We are so pleased with the finished product – as are all our family and friends.
When Neil first arrived to discuss the design it is true to say that neither Pat or myself knew exactly what type of kitchen transformation that we wanted but with extreme patience and support from all at Grappenhall Kitchens the final makeover certainly meets all our requirements and is even better than we could ever have envisaged. The work of all tradespersons involved in the makeover has been to such a high standard and the support from the office has been first class and efficient.

Thank you once again to you all for undertaking our kitchen makeover and for your patience and support whilst carrying out this work.

We can whole-heartedly endorse all the previous 5-star reviews from our recent complete kitchen refit.

It’s been about 18 months since Neil and the team at Grappenhall Kitchen Company installed our kitchen. Friends and family are still commenting on how great it looks and we continue to appreciate it every day! Quoting and preparation was very thorough, the design was stylish and practical, communication and coordination was consistently excellent (against a backdrop of global supply chain issues), workmanship and quality of materials was phenomenal, and after sales services has been brilliant!

We absolutely love our new kitchen, I can’t recommend Grappenhall Kitchens enough, from start to finish they have been great, from design to installation to completion, we received a full itinerary and it was met at each point, Neil, Carole and Andrea are just lovely and nothing was to much trouble…. Thank you for giving us our dream kitchen!!!!

Impeccable service and price. So happy with the job. Can’t recommend enough!

Am delighted with Grappenhall Kitchens. They were patient ( Neil, Carole and Andrea ) with my frequent changes of mind and very helpful with ideas and advice. The installation was quick, extremely efficient and everything explained at each stage. Would definitely recommend them to anyone considering changing or completely renewing a kitchen. Photos show before (photos in blue) and after (lovely kitchen). Thank you Grappenhall!

We commissioned Neil and the team to design a new kitchen as part of an extension project, integrating components of our previous kitchen as it was only 2 years old. Throughout the design process Neil was flexible and able to accommodate our indecision – and the final product is fantastic!